Full disclosure is always best in the long run… At least if you ask me. It’s like being honest up front or telling a lie that’ll buy you a little more time (not that he lied or anything, just a real-world example).

I am expecting more to come… keep it coming Meller. You’re doing great (and so are you Matt)

Matt: For what it’s worth, I love the service. I think it’s a great idea, and I’m thrilled someone with the time and resources to invest in it stepped up to the plate and created such a wonderful service for the blogosphere.

At the same time, I’m insulted that you would take the serious complaints / concerns of your obviously knowledgeable users so lightly. I didn’t intend to insult you personally. Indeed I have no doubt you’re a great guy (you’re certainly a brilliant one). I just think we need to work on our communication skills a little bit.

For me, as a consumer, it’s very important that a company be open and honest with me. If you screwed up, admit it. Everyone screws up from time-to-time, it’s only natural. It’s unfortunate that you happened to do so on my order (for example), but I’m certainly not going to fly off the handle because of one problem.

The same is true in your situation. I realize sending HTTP_COOKIE data wasn’t your intention. I also realize that you’re a good guy and (at least most likely) wouldn’t have done anything with that data. If you’d just reassured everyone (publicly) that you weren’t doing anything evil with that data, and announce (again, publicly) that it was going to be removed in the forthcoming 1.1 update, all would have been well. Instead, you quietly fix the issue, hoping to satisfy the small group of people who have made an issue about it and yet still remain golden in the opinion of all the other every day idiot users out there who don’t know what’s going on.

You may not like my analogy, but it sounds a lot like Sony to me… Please, accept my apologies if you were insulted, oh brilliant Wordpress god, for it was not intended. In the future, just keep this in mind, should a similar situation come up… and talk about it freely. It’ll make the whole thing seem a lot less “evil” to everyone.

Otherwise, you’re out of luck.